Terms of service

Terms and Conditions of Sale 

We are so delighted you have decided to place an order with us! Please read the following important terms  and conditions before you buy anything on our website. 

Summary of some of your key rights: 

Important: these are delicate vintage and antique pieces that are not designed to be worn every day. Please look after these precious talismans as appropriate for their considerable age. Do not wear them  while swimming or in the shower or bath and avoid contact with water. This is especially important for the  talismans containing currency notes. 

By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013,  SI 2013/3134 say that we must give you certain key information before a legally binding contract between  you and us is made (see below). We will give you this information in a clear and understandable way. Some  of this information is likely to be obvious from the context. Some of this information is also set out in this  contract, such as information on our complaint handling policy. 

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that up to  14 days after receiving your products, in most cases, you can change your mind and get a full refund – see  the section on the ‘Cooling Off Period’ below. Please note that where you order bespoke or personalised  products from us, you will not have the right to change your mind [your order confirmation will state  whether you have ordered a bespoke or personalised product. 

The Consumer Rights Act 2015 says products must be as described, fit for purpose and of satisfactory quality.  

The information in this summary box summarises some of your key rights. It is not intended to replace the  contract below which you should read carefully.



This contract sets out: 

• your legal rights and responsibilities; 

• our legal rights and responsibilities; and 

• certain key information required by law. 

In this contract:

• ‘We’, ‘us’ or ‘our’ means Ourobouros Editions Limited ;  

• ‘You’ or ‘your’ means the person using our site to buy products from us; and • ‘goods’ or ‘products’ means the items you buy from us 

If you would like to talk to us about any aspect of this contract, please contact us by: email at assistant@drkatetomas.com 

Who are we? 

We are a limited company with company number 12952232 and with its registered office at 22 Wycombe End,  Beaconsfield, Buckinghamshire, United Kingdom, HP9 1NB. 

1 Introduction 

1.1 If you buy products on from us you agree to be legally bound by this contract. 1.2 When buying any products you also agree to be legally bound by: 

1.2.1 our website terms and conditions and any documents referred to in them; 

1.2.2 any specific terms which apply to our products. If you want to see these specific terms,  please visit the relevant webpage for the products. 

The above documents form part of this contract as though set out in full here. 

2 Your privacy and personal information 

2.1 Your privacy and personal information are important to us. Any personal information that you provide  to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in  relation to your personal information and how to contact us and supervisory authorities if you have a  query or complaint about the use of your personal information. 

2.2 Our Privacy Policy is available here 

3 Ordering products from us 

3.1 Below, we set out how a legally binding contract between you and us is made. 3.2 You place an order on the site by adding a product to your cart and clicking on the checkout button  

3.2.1 When you place your order at the end of the online checkout process we will acknowledge it with an automated email. This automated acknowledgement does not mean that your order  has been accepted, see below. 

3.2.2 We may contact you to say that we do not accept your order. This is typically for the  following reasons: 

(a) the products are unavailable; 

(b) we cannot authorise your payment; or

(c) there has been a mistake on the pricing or description of the products. 

3.2.3 We will only accept your order when we email you to confirm your order has been  dispatched or we deliver the products, whichever happens earlier. 

4 Cooling off period 

4.1 Subject to clause 4.5 and clause 5.2, you have the right to cancel this contract within 14 days without  giving any reason provided the goods have not been worn or used in any way. You are responsible for  the cost of returning the talismans by special delivery (UK only) or by courier. 

4.2 The cancellation period will expire after 14 days from the day you receive the products. 

4.3 To exercise the right to cancel, you must inform us of your decision to cancel this contract by email to  assistant@drkatetomas.com. 

4.4 To meet the cancellation deadline, you need to send your communication concerning your exercise of  the right to cancel before the cancellation period has expired. 

4.4.1 you shall send back the products to us without undue delay and in any event not later than  14 days from the day on which you communicate your cancellation to us. The deadline is met  if you send back the products before the period of 14 days has expired. 

4.4.2 for your own protection, return the products by special delivery (UK only) or by courier, as  you are responsible for the products until they are received by us.  

4.5 You will be liable for any diminished value of the products resulting from handling them more than is  necessary to establish their nature, characteristics and functioning. 

5 Effects of cancellation 

5.1 If you cancel this contract, we will reimburse to you all payments received from you for the goods. 

5.2 If you have received products from us, you must return them in their original state and in their  original packaging and when the products are delivered you should keep the packaging for this  purpose. You are responsible for the cost of returning the goods by special delivery (UK only) or by  courier. 

5.3 We may make a deduction from the reimbursement for loss in value of any products supplied if the  loss is the result of unnecessary handling by you. 

5.4 We will make the reimbursement without undue delay, and not later than: 

5.4.1 14 days after the day we receive back from you any products shipped to you; or 

5.4.2 if there were no products shipped, 14 days after the day on which we are informed about  your decision to cancel this contract. 

5.5 We will make the reimbursement using the same means of payment as you used for the initial  transaction, unless we have agreed with you otherwise.

6 Delivery 

6.1 International courier delivery is included in the price of the products. 

6.2 The products will be shipped within 5 working days but we cannot guarantee any specific delivery  dates. 

6.3 You are responsible for ensuring that the products are delivered to a safe place and we will not be  responsible for any loss or theft of products to the address supplied by you. 

6.4 Delivery of the products will take place when we deliver them to the address that you gave to us. 

6.5 You are responsible for the products and the risk in them passes to you when delivery to the address supplied by you has taken place.  

6.6 If you order several products we may deliver them in instalments.  

7 Payment 

7.1 We accept payment by Paypal, Stripe, Klarna or any other method of payment we agree with you. When you choose to pay by Klarna you are subject to Klarna’s terms and conditions in addition to  these terms and conditions. 

7.2 We will do all that we reasonably can to ensure that all of the information you give us when paying  for the products is secure by using an encrypted secure payment mechanism. However, in the  absence of negligence on our part, we will not be legally responsible to you for any loss that you may  suffer if a third party gains unauthorised access to any information that you give us. 

7.3 The price of the products excludes VAT which is payable at the applicable rate. 

7.4 Orders with a delivery address outside the UK may be subject to import duties and taxes which are  levied once a delivery reaches your destination country. Any such additional charges as well as costs  for customs clearance must be paid for by you as the importer of the products. Please note that  customs policies and practices vary widely from country to country.  

8 Nature of the products 

8.1 The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for  example, the products: 

8.1.1 are of satisfactory quality; 

8.1.2 are fit for purpose; and 

8.1.3 match the description. 

8.2 While we try to make sure that: 

8.2.1 all weights, sizes and measurements set out on the site are as accurate as possible, there  may be a small tolerance of up to 3% in such weights, sizes and measurements; and

8.2.2 the colours of our products are displayed accurately on the site, the actual colours that you see on your compute, mobile phone or other device may vary depending on the monitor that  you use. 

9 Your rights in relation to the products 

9.1 Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’), are set out at  the top of this contract. They are a summary of your key rights. If you are in the UK, or more detailed  information on your rights and what you should expect from suppliers of products, you can find out  more from Citizens Advice on their website www.citizensadvice.uk. 

9.2 Nothing in this contract affects your legal rights under the Consumer Rights Act 2015. You may also  have other rights under common law. 

10 End of the contract 

If this contract is ended for any reason it will not affect our right to receive any money which you owe  to us under this contract. 

11 Limit on our responsibility to you 

11.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury,  we are not legally responsible for: 

11.1.1 losses that: 

(a) were not foreseeable to you and us when the contract was formed; or 

(b) that were not caused by any breach on our part; 

11.1.2 business losses; and 

11.1.3 losses to non-consumers. 

12 Entire Agreement 

These terms constitute the entire agreement between us in relation to your purchase. You  acknowledge that you have not relied on any statement, promise, assurance or warranty given by or  on behalf of us which is not set out in these terms and that you shall have no claim for innocent or  negligent misrepresentation or negligent misstatement based on any statement in this agreement. 

13 Disputes 

13.1 We will try to resolve any disputes with you quickly and efficiently. 

13.2 If you are unhappy with: 

13.2.1 the products; 

13.2.2 our service to you; or 

13.2.3 any other matter; 

please contact us as soon as possible.

13.3 If you and we cannot resolve a dispute using our internal complaint handling procedure, and either of  us want to take court proceedings, the relevant courts of England and Wales will have exclusive  jurisdiction in relation to this contract. 

13.4 The laws of England and Wales will apply to this contract.

© Ourobouros Ediitons Limited 2024